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Service and Maintenance Agreements

Tuesday, 18 January 2011 15:06 Last Updated on Wednesday, 11 May 2011 17:37 Written by Administrator

For routine service, technicians are available Monday through Friday, 8 a.m. – 5 p.m. (CST), excluding some holidays. For emergencies, responsive service is always just a simple phone call away -- 24 hours a day, 7 days a week, 365 days a year. 

Maintenance Plans Tailored to Your Needs

At ISS, we are trained to recognize the unique and singular requirements of your business.  As your partner, we strive to provide the customized, cost-effective maintenance solutions you need to avoid maintenance interruptions.  Our plans include:

Comprehensive Maintenance (Plan2P)

Our most extensive maintenance plan, Comprehensive Maintenance is designed to keep your critical operations equipment fully maintained at all times, while avoiding unexpected expense.  It covers:

  • One annual cleaning and inspection
  • All corrective maintenance service calls
  • Repairs, as needed
  • Travel costs
  • Parts, as needed
  • Hourly time and material rate discount

Parts Payment Maintenance (Plan 2)

This maintenance plan includes every benefit offered in our Comprehensive Plan except the cost of parts, which are billed as used.  It covers:

  • One annual cleaning and inspection
  • Corrective maintenance service calls
  • Repairs, as needed
  • Travel costs
  • Hourly time and material rate discount

Preventive Maintenance (Plan 1)

This maintenance-only plan provides the valuable and essential cleaning and inspections to maintain critical operating components, as well as a “pay as you go” option for unexpected time and materials. This plan includes:

  • One annual cleaning and inspection
  • Hourly time & materials rate discount
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Integrated Security Solutions, Inc.
P.O. Box 124
219 S. Main Street
Cottage Grove, WI 53527

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